A bond-cleaning quote should describe work, not promise a bond outcome. Tenancy condition reports and property-manager requests differ, and ordinary wear or pre-existing defects are not solved by cleaning alone.
Ask for the room-by-room scope
Look for clear treatment of bathrooms, toilets, kitchens, splashbacks, accessible cupboards, built-in storage, light switches, internal windows and appropriate floors. If a category is missing, ask directly instead of assuming it is covered by the words “full clean”.
Know which tasks may be extras
Ovens, rangehoods, blinds, balconies, wall washing, garage floors, carpet steam cleaning and exterior glazing are often job-specific. Some require specialist equipment, separate suppliers or access controls. Confirm which of these are quoted and which are not.
Use the property condition report
Compare your entry condition report with the current state of the home. Existing marks, damage and wear are different from dirt that can be cleaned. In Victoria, tenants and agents should refer to their agreement and applicable rental rules for responsibility questions.
For a related service, see End Of Lease Cleaning in Melbourne. If you are in Frankston, explore the local cleaning service-area guide before requesting a quote.
Allow time before keys are returned
Ideally, the clean should finish before the final inspection, with enough time to check accessible areas, take photos and ask questions. Avoid arranging complex moving tasks for exactly the same window; tradespeople and furniture removal can undo cleaning.
Clarify the response to feedback
Ask how you should raise a concern about an item within the agreed checklist. Put the agreed scope in writing and photograph the completed space. No cleaner can guarantee a bond refund because decisions can depend on factors outside cleaning.
Checklist to send with your enquiry
- Property and tenancy end date
- Agent or landlord exit checklist
- List of appliances and internal cupboards
- Windows, carpets, balcony and other possible extras
- Key access and final inspection timing
Frequently asked questions
Does bond cleaning guarantee my full bond?
No. Bond decisions may involve damage, rent and other tenancy matters, and no responsible provider should promise a refund based solely on cleaning.
Should carpets be included?
Ask specifically: carpet extraction or steam cleaning is not automatically part of every vacate-cleaning scope.
Ready to discuss your cleaning job?
Send the suburb, property type and cleaning priorities. Rich can confirm availability and what a realistic scope would involve before a booking.
